01 — professional summary
About
Proactive and detail-oriented IT Specialist with hands-on experience in system maintenance, user support, and cybersecurity operations. Skilled in providing technical assistance for hardware, software, and network issues, managing user accounts, and coordinating IT service maintenance with vendors. Certified in CompTIA CySA+, with a solid foundation in threat detection, incident response, and system hardening. Experienced in implementing system improvements, conducting data backups, and performing basic cybersecurity checks to ensure business continuity and secure infrastructure. Dedicated to supporting IT and security operations through a disciplined, solution-driven approach. Currently upskilling in DevOps Bootcamp.
02 — core competencies
Systems Running
System Maintenance
ACTIVE
User & Account Support
ACTIVE
Cybersecurity Operations
ACTIVE
Network Troubleshooting
ACTIVE
Incident Response
ACTIVE
System Hardening
ACTIVE
Data Backup & Recovery
ACTIVE
Vendor Coordination
ACTIVE
03 — certification
Credentials
CompTIA CySA+
Cybersecurity Analyst — threat detection, incident response, and system hardening